Home' Future Building Australian Infrastructure Review : Volume 3 Number 2 Contents The Network Integrity (NI) area of Telstra delivers customer solutons
for asset relocatons and commercial works. We work with our
stakeholders to minimise damage, including working closely with the
‘Dial Before You Dig’ (1100) service. We survey the Inter Exchange
Network (IEN) cable routes, which link all major capital cites in
Australia to identfy potental risks to Telstra assets. We also provision
HFC (Foxtel/BigPond) network to new and existng mult-dwelling unit
developments, commercial and corporate services.
In the network integrity area, we encourage developers and builders
to contact us to ensure network assets and infrastructure are not
afected by, or included in, the proposed ‘building envelope’. An
example of this is when Telstra pits or manholes end up in customers’
proposed driveways. This can lead to serious health and safety risks
for Telstra staf, the general public and the property owner, as well
as potental liability for breach of Health and Safety legislaton.
Such a development may also prevent Telstra from exercising its
rights to access its assets and infrastructure granted under the
Telecommunicatons Act 1997 (Cth).
Telstra recently modifed its PID or ‘Pit In Driveway’ policy in an efort
to avoid incidents of non-standard work practces relatng to Telstra
pits and manholes. Because every development is unique, Telstra NI
actvely encourages all developers, contractors, builders or members
of the public to contact Telstra as early as possible in the development
process to discuss and register their PID inquiry.
Damage to the Telstra network contnues to be an area of concern.
In the past four fnancial years, Telstra has had an average of 20,000
incidents of network damage natonally. That’s nearly 55 damages per
day! In Network Integrity, we ensure compliance with the strategies
put in place to avoid damage and to protect Telstra’s valuable assets.
NI works to avoid the risks of:
injury or death to workers or the general public
damage to Telstra’s assets
the signifcant costs of repairing damage faced by Telstra
and those partes responsible
disrupton to services and inconvenience to Telstra
Under no circumstances should anyone try to move or alter
Telstra’s network infrastructure without authorisaton. Under the
Telecommunicatons Act 1997 (Cth), only persons authorised by
Telstra can undertake work on Telstra's assets or enter a facility
owned or operated by Telstra. Interfering (including unauthorised
entry or tampering) with the infrastructure is a criminal ofence under
the Criminal Code Act 1995 (Cth).
Developers can avoid expensive rework and costs by contactng NI
before beginning work. Recently, the developer of a site in New
South Wales interfered with Telstra’s assets by raising footpath levels
without frst consultng Telstra in relaton to its proposed works. The
works signifcantly reduced access to the public telephone booth and
encroached on a Telstra pillar.
In another example, a pole with Telstra telephone lines was not
relocated prior to land being subdivided by a developer. This oversight
resulted in the pole remaining in the customer’s backyard. The builder
advised the customer they would arrange for the pole to be relocated
upon completon of the house, but unfortunately this didn’t happen,
and the customer was lef with the relocaton cost.
Conscientous developers always check where the existng Telstra
assets are prior to commencing development. A developer recently
purchased land in Victoria and developed it into a residental estate.
The site was surveyed, drainage, roads and paths were installed,
and new utlites (gas, electricity, and water) were provided.
Unfortunately, the developer did not consult with Telstra about
existng Telstra assets. As a result, customers who bought blocks
found Telstra network (pipe/ cable and manholes) in their front yards.
Subdivision permits usually state the developer must at their own
cost provide ‘clear ttle’ to prospectve property owners. This would
include relocatng all utlites that need to be relocated – including
Telstra assets – prior to sale of the developed land. Developers can
easily obtain access to this informaton about our assets by obtaining
Telstra ‘Dial Before You Dig’ plans. But in this case, the new property
owners now face the cost of relocatng Telstra’s assets.
Network Integrity proactvely promotes damage minimisaton
strategies, together with the 'Dial Before You Dig' service, to raise
what we call ‘cable awareness’ in Australia. We frequently conduct
cable awareness presentatons to councils, developers and utlity
companies. This year alone, NI have presented more than 50 cable
awareness presentatons to the industry – including the new NBN
These are just some examples of how developers and builders can
avoid the costs of rework and repairs by consultng Telstra Network
Integrity about their proposed plans prior to the commencement
of works. NI looks forward to working with the building industry to
achieve the best outcome for our customers.
Network Integrity is contactable on 1800 810 443 or
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